Virtual Power Hour

Cancellation Policy

Cancellation Policy: 1. Notification: If you need to cancel or reschedule any confirmed consultation or service, please notify us at least 48 hours in advance. 2. Cancellation Fees: Cancellations made less than 48 hours prior to the scheduled service may be subject to a cancellation fee of up to 50% of the total service cost, depending on the circumstances. 3. Rescheduling: We understand unforeseen circumstances may arise. We are happy to reschedule consultations and services at no additional cost, provided we receive notice at least 48 hours before the scheduled appointment. Refund Policy: 1. Non-Refundable Services: Our services are non-refundable due to their personalized and consultancy-based nature. We are committed to delivering high-quality services and addressing any concerns promptly. 2. Client Satisfaction: If you are dissatisfied with our services, please contact us immediately to discuss your concerns. We are dedicated to resolving any issues and ensuring you receive value from our offerings. 3. Exceptions: In exceptional cases where services cannot be rendered as agreed upon due to unforeseen circumstances on our part, we will work with you to find a suitable resolution, which may include rescheduling or providing additional services at no extra charge. 4. Process: To discuss any concerns regarding our services, please contact our team at kc@undividedconsulting.com. We will respond promptly to address your inquiry. Note: This policy is subject to change without prior notice. Please review our most recent policy on our website or contact us directly for any updates or clarifications. By engaging with our DEI consulting services, you agree to abide by the terms outlined in this Cancellation, and Refund Policy. We appreciate your trust in our expertise and commitment to supporting your organization's DEI goals effectively.